Sure AI Assistant

Eliminate customer wait times with a cloud-native AI assistant built for P&C insurance

Sure AI Virtual Assistant is an always-on, AI-powered assistant purpose-built for insurance that transforms the traditional policyholder experience.

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24/7 Availability

Enable policyholders to get the help they need anytime, anywhere, using their preferred channel.

Pre-Built Intents

Leverage pre-built intents designed for insurance to anticipate policyholder needs and requests.

Real-Time Analytics

Gain immediate visibility with built-in analytics that enable you to continuously improve your operations.

Always Compatible

Integrate with any system, from any tech provider, through a RESTful API on cloud-native architecture.

Why Sure AI Assistant?

Boost satisfaction

Eliminate wait times and communicate through voice, text, web, and more. Tailor Sure AI's responses to match your brand persona and tone so every experience is consistent.

Scale seamlessly

Resolve policyholder questions, requests, and claims without a live rep. Easily handle increased call volumes with technology that scales seamlessly.

Initiate interactions

Use policyholder recognition technology to automatically retrieve account information and even notify policyholders of upcoming milestones with built-in alerts.

Drive efficiency

Improve productivity and reduce claims leakage by streamlining operations throughout the claims lifecycle. Solve simple claims quickly and free up time to focus on those that are complex.

“Not only were we able to improve customer satisfaction and lower costs, the team at [Insurity] helped us to define a technology strategy that allowed us to differentiate the experience we offer and create a sustainable, long-term competitive advantage.”

Ben Bomhoff, VP of Enterprise Systems, Security First Insurance

Resources

Sure AI Assistant Solution Overview

Eliminate policyholder wait times with Sure AI Assistant, an always-on, AI-powered communication tool.

CodeObjects + IBM: The best customer experience in the worst of times

Learn how AI enables insurers to respond faster and more efficiently to claims following severe weather events.

How We did It: Insurity Customers Discuss Scaling Claims During Catastrophes

Mark Chequer, CIO at GeoVera Insurance shares with Insurity how to successfully scale during catastrophes.

Sure AI Assistant includes CodeObjects Insurbot.

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