If you are located in the State of Texas and have a complaint, please first contact Insurity
Payments LLC (“Insurity Payments”) customer support using one of the following methods:
- Call Insurity Payments customer support at 1-877-387-7272;
- Email support@insuritypayments.com; or
- Write to Insurity Payments customer support at: 120 Huyshope Ave., Ste. 300, Hartford, CT,
06106.
If you still have an unresolved complaint regarding our money transmission activity, you may also
direct your complaint to the attention of: Texas Department of Banking, 2601 North Lamar Boulevard,
Austin, TX 78705; +1 (877) 276-5554 (toll-free in the USA). Please visit www.dob.texas.gov for additional information.