Insurity AI Assistant
Eliminate customer wait times with a cloud-native AI assistant built for P&C insurance
Insurity AI Assistant is an always-on, AI-powered assistant purpose-built for insurance that transforms the traditional policyholder experience.
24/7 Availability
Enable policyholders to get the help they need anytime, anywhere, using their preferred channel.
Pre-Built Intents
Leverage pre-built intents designed for insurance to anticipate policyholder needs and requests.
Real-Time Analytics
Gain immediate visibility with built-in analytics that enable you to continuously improve your operations.
Always Compatible
Integrate with any system, from any tech provider, through a RESTful API on cloud-native architecture.
Why Insurity AI Assistant?
Boost satisfaction
Eliminate wait times and communicate through voice, text, web, and more. Tailor the AI's responses to match your brand persona and tone so every experience is consistent.
Scale seamlessly
Resolve policyholder questions, requests, and claims without a live rep. Easily handle increased call volumes with AI-powered technology that scales seamlessly.
Initiate interactions
Use policyholder recognition technology to automatically retrieve account information and even notify policyholders of upcoming milestones with built-in alerts.
Drive efficiency
Improve productivity and reduce claims leakage by streamlining operations throughout the claims lifecycle. Solve simple claims quickly and free up time to focus on those that are more complex.
Resources
Insurity AI Assistant Solution Overview
Eliminate policyholder wait times with Insurity AI Assistant, an always-on, AI-powered communication tool.
CodeObjects + IBM: The best customer experience in the worst of times
Learn how AI enables insurers to respond faster and more efficiently to claims following severe weather events.
How We Did It: Insurity Customers Discuss Scaling Claims During Catastrophes
Mark Chequer, CIO at GeoVera Insurance shares with Insurity how to successfully scale during catastrophes.
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