Process more claims. Serve more clients. Protect margin.
Insurity helps third-party administrators (TPAs) increase adjuster capacity, automate claims workflows, give carrier and client partners real-time visibility, and grow new relationships without adding manual overhead.
Turn claims administration into a scalable service advantage
Before
After
Adjusters work across emails, spreadsheets, carrier portals, and paper files, creating avoidable handoffs and slowing claims from intake to resolution.
One connected claims workflow takes each claim from FNOL through investigation, reserves, payment, recovery, settlement, and closure.
Manual document handling, status updates, payment processing, and vendor coordination consume capacity that should be focused on claim outcomes and client service.
Configurable rules, document extraction, digital payments, and work queues help teams process more claims without adding headcount at the same rate.
Clients and carrier partners wait for reports, loss runs, and claim updates because operational data is fragmented across accounts and systems.
Shared claim, operational, and performance data gives carriers and clients faster visibility into service levels, outcomes, and portfolio activity.
The strongest TPAs do not just administer more claims. They increase adjuster capacity, make every interaction easier for claimants and clients, and scale profitable relationships without multiplying manual work.
Increase adjuster capacity and resolve claims faster
TPA margins depend on how efficiently teams turn claim volume into consistent outcomes. Insurity reduces the administrative work around each claim so adjusters can focus on investigation, decision-making, and resolution.
- Use Insurity Claims to manage the full claim lifecycle from FNOL through payment, recovery, settlement, and closure with configurable workflows, tasks, diaries, reserves, documents, and correspondence.
- Extract information from emailed or uploaded claim documents with Insurity Document Intelligence and route it into the right workflow, reducing rekeying and manual document review.
- Automate assignments, task creation, reminders, approvals, and correspondence with configurable rules and work queues so routine claims move faster and exceptions receive the right attention.
Make payments faster, more flexible, and easier to control
Payment friction affects claimant experience, vendor relationships, operating cost, and client confidence. Insurity connects payment execution to the claims workflow so TPAs can issue funds faster while maintaining control over approvals, payees, and auditability.
- Use Insurity Claims Payments to deliver claimant and vendor payments through ACH, real-time payments, virtual cards, e-transfer, or check fallback from a connected payment workflow.
- Give payees self-service access to payment preferences and supporting documents through branded experiences, reducing avoidable calls and manual payment administration.
- Apply payment controls, approval rules, fraud-prevention measures, and status tracking to create a clearer path from approved claim to reconciled payment.
Scale carrier and client relationships without creating operational sprawl
TPAs grow by adding carrier partners, programs, lines of business, jurisdictions, and claim volume, but each new relationship can create a new set of workflows, reports, and service expectations. Insurity gives teams configurable operating controls and connected data to grow without rebuilding the process every time.
- Configure workflows, fields, roles, permissions, business rules, and reports for different carriers, programs, lines of business, and jurisdictions in Insurity Claims without hard-coding every variation.
- Connect policy, billing, carrier, vendor, payment, and analytics systems through APIs, prebuilt connectors, and integration tools so teams spend less time maintaining one-off interfaces.
Why TPAs choose Insurity
“ClaimsXPress has helped us deliver real-time claims handling information to all of our clients. We can give them the ability to see the same things our adjusters see. That has contributed to our success and cuts down on a lot of the back and forth.”
“With third-party administrators, there are so many moving parts. Insurity solves that with ease of use, integration, and really just simplifying the process.”
“ClaimsXPress has helped us deliver real-time claims handling information to all of our clients. We can give them the ability to see the same things our adjusters see. That has contributed to our success and cuts down on a lot of the back and forth.”
“With third-party administrators, there are so many moving parts. Insurity solves that with ease of use, integration, and really just simplifying the process.”
Built to fit your ecosystem
Insurity connects seamlessly with your existing technology stack, helping TPAs modernize without replacing every system at once.
Book a demo
Want to see Insurity’s solutions for TPAs up close? Step inside the platform with a demo tailored to your business priorities.
